Set up Gong connector

ConductorOne provides identity governance and just-in-time provisioning for Gong. Integrate your Gong instance with ConductorOne to run user access reviews (UARs) and enable just-in-time access requests.

This connector is in beta. This means it’s undergoing ongoing testing and development while we gather feedback, validate functionality, and improve stability. Beta connectors are generally stable, but they may have limited feature support, incomplete error handling, or occasional issues.
We recommend closely monitoring workflows that use this connector and contacting our Support team with any issues or feedback.

Capabilities

Resource	Sync	Provision
Account	✅
Profile	✅
Workspace	✅

Additional functionality:

None.

Gather Gong configuration information

Configuring the connector requires you to pass in information from Gong. Gather these configuration details before you move on.

Here’s the information you’ll need:

Access Key
Base URL
Secret Key

See the Gong docs for information on how to acquire credentials: View the documentation

This connector requires the following scopes:

api:users:read
api:workspaces:read

Configure the Gong connector

To complete this task, you’ll need:
The Connector Administrator or Super Administrator role in ConductorOne
Access to the set of Gong configuration information gathered by following the instructions above

Follow these instructions to use a built-in, no-code connector hosted by ConductorOne.

In ConductorOne, navigate to Admin > Connectors and click Add connector.
Search for Gong and click Add.
Choose how to set up the new Gong connector:
- Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
- Add the connector to a managed app (select from the list of existing managed apps)
- Create a new managed app
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.
If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
Click Next.
Find the Settings area of the page and click Edit.
Enter the configuration information from the previous section.
Click Save.
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Gong connector is now pulling access data into ConductorOne.

Follow these instructions to use the Gong connector, hosted and run in your own environment.

When running in service mode on Kubernetes, a self-hosted connector maintains an ongoing connection with ConductorOne, automatically syncing and uploading data at regular intervals. This data is immediately available in the ConductorOne UI for access reviews and access requests.

Step 1: Set up a new Gong connector

In ConductorOne, navigate to Connectors > Add connector.
Search for Baton and click Add.
Choose how to set up the new Gong connector:
- Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
- Add the connector to a managed app (select from the list of existing managed apps)
- Create a new managed app
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.
If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
Click Next.
In the Settings area of the page, click Edit.
Click Rotate to generate a new Client ID and Secret.
Carefully copy and save these credentials. We’ll use them in Step 2.

Step 2: Create Kubernetes configuration files

Create two Kubernetes manifest files for your Gong connector deployment:

Secrets configuration

# baton-gong-secrets.yaml
apiVersion: v1
kind: Secret
metadata:
  name: baton-gong-secrets
type: Opaque
stringData:
  # ConductorOne credentials
  BATON_CLIENT_ID: <ConductorOne client ID>
  BATON_CLIENT_SECRET: <ConductorOne client secret>

  # Gong config
  BATON_GONG_ACCESS_KEY: <Access key for Gong API>
  BATON_GONG_BASE_URL: <Base URL for Gong API (e.g. https://SOMETHING.api.gong.io)>
  BATON_GONG_SECRET_KEY: <Secret key for Gong API>

See the connector’s README or run --help to see all available configuration flags and environment variables.

Deployment configuration

# baton-gong.yaml
apiVersion: apps/v1
kind: Deployment
metadata:
  name: baton-gong
  labels:
    app: baton-gong
spec:
  selector:
    matchLabels:
      app: baton-gong
  template:
    metadata:
      labels:
        app: baton-gong
        baton: true
        baton-app: gong
    spec:
      containers:
      - name: baton-gong
        image: ghcr.io/conductorone/baton-gong:latest
        imagePullPolicy: IfNotPresent
        envFrom:
        - secretRef:
            name: baton-gong-secrets

Step 3: Deploy the connector

Create a namespace in which to run ConductorOne connectors (if desired), then apply the secret config and deployment config files.
Check that the connector data uploaded correctly. In ConductorOne, click Applications. On the Managed apps tab, locate and click the name of the application you added the gong connector to. gong data should be found on the Entitlements and Accounts tabs.

That’s it! Your Gong connector is now pulling access data into ConductorOne.