Set up a TeamViewer connector

ConductorOne provides identity governance for TeamViewer. Integrate your TeamViewer instance with ConductorOne to run user access reviews (UARs) and enable just-in-time access requests.

Capabilities

Resource	Sync	Provision
Accounts	✅	✅
Roles	✅	✅
Groups	✅*

The TeamViewer connector supports automatic account provisioning and deprovisioning.

*You must opt into group syncing when configuring the TeamViewer connector.

Gather TeamViewer credentials

Configuring the connector requires you to pass in credentials generated in TeamViewer. Gather these credentials before you move on.

A user who is able to access the TeamViewer Management Console must perform this task.

Generate an API token

In the TeamViewer Management Console, click your profile menu and select Edit Profile.
On the Apps tab, click Create Script Token.
Give the new API token a name, such as “ConductorOne”.
Set the relevant permissions:
To give ConductorOne sync (READ) access:
- View account data - Required to sync user information
- View email address - Required to sync user email addresses
- View online state - Required for last login
- View license - To see active state
- View users - Required to sync users
- Read user groups - Required to sync user groups

To give ConductorOne sync and provision (READ/WRITE) access:

* View account data - Required to sync user information 
* View email address - Required to sync user email addresses
* View online state - Required for last login
* View license - To see active state
* View users - Required to sync users
* Read user groups - Required to sync user groups
* Edit account properties - Required to update user properties (such as enabling/disabling accounts)
* Create users - Required to provision accounts
* Edit users - Required to update user properties and manage role assignments
* Edit user groups - Required to manage group memberships 
* Create user groups - Required to create user groups
* Delete user groups - Required to delete user groups

These permissions are optional, and are only required for advanced group management operations:

* Read groups - To view group information
* Create groups, Edit groups, Delete groups - For full group management
* Share and unshare groups - For sharing groups with other users

Click Save. Carefully copy and save the newly generated API token.

That’s it! Next, move on to the connector configuration instructions.

Configure the TeamViewer connector

To complete this task, you’ll need:
The Connector Administrator or Super Administrator role in ConductorOne
Access to the set of TeamViewer credentials generated by following the instructions above

Follow these instructions to use a built-in, no-code connector hosted by ConductorOne.

In ConductorOne, navigate to Admin > Connectors and click Add connector.
Search for TeamViewer and click Add.
Choose how to set up the new TeamViewer connector:
- Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
- Add the connector to a managed app (select from the list of existing managed apps)
- Create a new managed app
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.
If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
Click Next.
Find the Settings area of the page and click Edit.
Enter your API token in the API token field.
Optional. If you want the connector to sync group information form TeamViewer, click to enable Sync groups.
Click Save.
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your TeamViewer connector is now pulling access data into ConductorOne.

Follow these instructions to use the TeamViewer connector, hosted and run in your own environment.

When running in service mode on Kubernetes, a self-hosted connector maintains an ongoing connection with ConductorOne, automatically syncing and uploading data at regular intervals. This data is immediately available in the ConductorOne UI for access reviews and access requests.

Step 1: Set up a new TeamViewer connector

In ConductorOne, navigate to Connectors > Add connector.
Search for Baton and click Add.
Choose how to set up the new TeamViewer connector:
- Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
- Add the connector to a managed app (select from the list of existing managed apps)
- Create a new managed app
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.
If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
Click Next.
In the Settings area of the page, click Edit.
Click Rotate to generate a new Client ID and Secret.
Carefully copy and save these credentials. We’ll use them in Step 2.

Step 2: Create Kubernetes configuration files

Create two Kubernetes manifest files for your TeamViewer connector deployment:

Secrets configuration

# baton-teamviewer-secrets.yaml
apiVersion: v1
kind: Secret
metadata:
  name: baton-teamviewer-secrets
type: Opaque
stringData:
  # ConductorOne credentials
  BATON_CLIENT_ID: <ConductorOne client ID>
  BATON_CLIENT_SECRET: <ConductorOne client secret>
  
  # TeamViewer credentials
  BATON_API_TOKEN: <TeamViewer API token>

  # Optional: include if you want ConductorOne to provision access using this connector
  BATON_PROVISIONING: true

  # Optional: include if you want ConductorOne to sync group information
  BATON_SYNC_GROUPS: true

See the connector’s README or run --help to see all available configuration flags and environment variables.

Deployment configuration

# baton-teamviewer.yaml
apiVersion: apps/v1
kind: Deployment
metadata:
  name: baton-teamviewer
  labels:
    app: baton-teamviewer
spec:
  selector:
    matchLabels:
      app: baton-teamviewer
  template:
    metadata:
      labels:
        app: baton-teamviewer
        baton: true
        baton-app: teamviewer
    spec:
      containers:
      - name: baton-teamviewer
        image: ghcr.io/conductorone/baton-teamviewer:latest
        imagePullPolicy: IfNotPresent
        envFrom:
        - secretRef:
            name: baton-teamviewer-secrets

Step 3: Deploy the connector

Create a namespace in which to run ConductorOne connectors (if desired), then apply the secret config and deployment config files.
Check that the connector data uploaded correctly. In ConductorOne, click Applications. On the Managed apps tab, locate and click the name of the application you added the TeamViewer connector to. TeamViewer data should be found on the Entitlements and Accounts tabs.

That’s it! Your TeamViewer connector is now pulling access data into ConductorOne.