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Manage and secure access for Oracle Field Service


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Oracle Field Service

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Customer Experience

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Overview

Understand and securely govern access across Oracle Field Service collaboration groups, resources, and roles with ConductorOne’s Oracle Field Service connector.


Autonomous identity security for Oracle Field Service

  • Get complete visibility into Field Service users, collaboration groups, resources, and roles to understand who can access what.
  • Assign and granularly manage permissions for dispatchers, field technicians, and supervisors to enforce least‑privilege access.
  • Provision new technicians with the appropriate roles and collaboration group memberships on day one.
  • Enable field workers to self-service request additional roles or collaboration groups with automated approval routing and provisioning.
  • Grant just-in-time access to critical resources to reduce risky standing privileges.
  • Automatically approve temporary break‑glass access during urgent customer service incidents.
  • Route access requests and reviews to the appropriate approvers, like dispatchers or field managers.
  • Run intelligent access reviews of field service roles and resources to remove inactive workers and outdated permissions.

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