Roles and their permissions

ConductorOne’s user roles let you assign users permissions tailored to the work they do in the software.

*Note: Tasks can be reassigned only when doing so is allowed by the policy governing the task.

Basic User

Users with the Basic User role can:

• View the ConductorOne dashboard
• Complete assigned access review tasks
• Request personal access to apps and resources
• (Managers only) request access to apps and resources for their direct reports
• Approve/deny assigned access request tasks
• Complete assigned provisioning/deprovisioning tasks

Access Request Helpdesk

Users with the Access Request Helpdesk role can:

• Do everything listed in the Basic User role
• Request access to apps and resources for any user

Access Request Administrator

Users with the Access Request Administrator role can:

• Do everything listed in the Basic User role
• Request access to apps and resources for any user
• Create and manage request catalogs

Campaign Administrator

Users with the Campaign Administrator role can:

• Do everything listed in the Basic User role
• View all campaigns
• Create and manage campaigns
• Manage all campaign tasks

Integration Administrator

Users with the Integration Administrator role can:

• Do everything listed in the Basic User role
• View all integrations
• Create and manage integrations

Super Administrator

Users with the Super Administrator role can:

• Do everything listed in the Basic User role
• Request access to apps and resources for any user
• Reassign any task (when doing so is allowed by the task’s governing policy)
• View, create, and manage all ConductorOne assets:
  • Request catalogs
  • Campaigns and their tasks
  • Policies
  • Integrations
  • Applications
• Manage users and change user role assignments

Default roles

The person who initially sets ConductorOne up for your company is given the Super Administrator role. After that, all users who sign into ConductorOne for the first time are automatically given the Basic User role. You can keep these roles as-is, or assign new roles depending on what each user needs to get done.

Assign a user a new role

You can change any user’s role assignment on the Users page. Users can have more than one role, and a user is granted all the permissions of every role they’re assigned.

A user with the Super Administrator role in ConductorOne must perform this task.

1. In the navigation panel, open Manage and click Users.

2. Locate the name of the user whose role you want to change.

3. From the more actions … menu, select Change role.

4. Select one or more user roles to assign to the user.

5. Click Save.

What’s next?

All ConductorOne users can be assigned access request and access review tasks. But some users, such as executives, folks out on extended leave, or contractors, should not be assigned these tasks. Go to Delegate a user’s tasks to set up delegates for users who cannot or should not be assigned ConductorOne tasks.