Availability

✅ General availability. The Zoom integration is available to all ConductorOne users.

Capabilities

• Sync user identities from Zoom to ConductorOne

• Resources supported:

  • Groups
  • Contact groups
  • Roles

Set up the Zoom integration

This integration works with Zoom on the Pro, Business, Business Plus, or Enterprise plan. The Zoom Basic plan is not supported.

This task requires either the Integration Administrator or Super Administrator role in ConductorOne.

1. In ConductorOne, open Admin and click Integrations > Zoom.

2. If this is your first Zoom integration, the integration form opens automatically. Otherwise, click Add connector.

3. Choose whether to add the new Zoom connector as a data source to an existing application (and select the app of your choice) or to create a new application.

   Do you SSO into Zoom using your identity provider (IdP)? If so, make sure to add the connector to the Zoom app that was created automatically when you integrated your IdP with ConductorOne, rather than creating a new app.

4. Set the integration owner for this connector. You can manage the integration yourself, or choose someone else from the list of ConductorOne users. Setting multiple integration owners is allowed.

   A Zoom integration owner must have the following permissions:

   • Integration Administrator or Super Administrator role in ConductorOne
   • Account Owner status in Zoom

5. Click Create and add details.

Next steps

• If you are the integration owner, proceed to Integrate your Zoom instance for instructions on integrating Zoom with ConductorOne.

• If someone else is the integration owner, ConductorOne will notify them by email that their help is needed to complete the integration.

Integrate your Zoom instance

A user with the Integration Administrator or Super Administrator role in ConductorOne, and Account Owner status in Zoom must perform this task.

Step 1: Create a Zoom OAuth app

1. Navigate to the Zoom App Marketplace.

2. Click Develop and select Build App.

3. Locate the Server-to-Server OAuth option and click Create.

4. Give your app a name, such as “ConductorOne” and click Create.

5. A page for the newly created app opens. Make a careful note of the Account ID, Client ID, and Client secret shown on this page. We’ll use these in Step 3.

Step 2: Configure and activate the OAuth app

1. From the App Credentials page, click Continue.

2. On the Basic information page, fill out the form and click Continue.

3. On the Feature page, do not make any changes. Click Continue.

4. On the Scopes page, click + Add Scopes. Give the app the following scopes:

   • View all user information (user:read:admin)
   • View account info (account:read:admin)
   • View all contact group information (contact_group:read:admin)
   • View Zoom Team Chat Group information (imgroup:read:admin)
   • View groups (group:read:admin)
   • View all user roles (role:read:admin)

5. Click Done. Review the list of scopes and click Continue.

6. On the Activation page, click Activate your app.

Step 3: Add your Zoom credentials to ConductorOne

1. In ConductorOne, open Admin and click Integrations > Zoom.

2. In the list of connectors, locate and click on the name of the connector with the Not connected label.

3. Find the Settings area of the page and click Edit.

4. Enter the account ID for the new app created in Step 1 into the Account ID fields.

5. Enter the Client ID and Client secret created in Step 1 into the Client ID and Client secret fields.

6. Click Save.

7. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Zoom instance is now integrated with ConductorOne.

Configure the Zoom integration using Terraform

As an alternative to the integration process described above, you can use Terraform to configure the integration between Zoom and ConductorOne.

See the ConductorOne Zoom integration resource page in the ConductorOne Terraform registry for example usage and the full list of required and optional parameters.