Yes, there are TWO kinds of Slack integration! The instructions below integrate a Slack Pro or Business+ workspace with ConductorOne so that you can view, review, and grant user access to Slack. (We also have an integration for Slack Enterprise Grid accounts.)This integration is shown in the Application integrations section of the Integrations page in ConductorOne.

If you want to set up the ConductorOne Slack app for your organization so that you and your colleagues can request access and get notifications about new ConductorOne tasks in your Slack workspace, click Slack in the Collaboration integrations section of the Integrations page in ConductorOne.

Availability

✅ General availability. The Slack integration is available to all ConductorOne users.

Capabilities

• Sync user identities from Slack to ConductorOne

• Resources supported:

  • Workspaces
  • Workspace roles

Set up the Slack integration

This task requires either the Integration Administrator or Super Administrator role in ConductorOne.

1. In ConductorOne, open Admin and click Integrations.

2. In the Application integrations section of the page, click Slack.

3. If this is your first Slack integration, the integration form opens automatically. Otherwise, click Add connector.

4. Choose whether to add the new Slack connector as a data source to an existing application (and select the app of your choice) or to create a new application.

   Do you SSO into Slack using your identity provider (IdP)? If so, make sure to add the connector to the Slack app that was created automatically when you integrated your IdP with ConductorOne, rather than creating a new app.

1. Set the integration owner for this connector. You can manage the integration yourself, or choose someone else from the list of ConductorOne users. Setting multiple integration owners is allowed.

   A Slack integration owner must have the following permissions:

   • Integration Administrator or Super Administrator role in ConductorOne
   • Admin role in your Slack workspace

1. Click Create and add details.

Next steps

• If you are the integration owner, proceed to Integrate your Slack instance for instructions on integrating Slack with ConductorOne.

• If someone else is the integration owner, ConductorOne will notify them by email that their help is needed to complete the integration.

Integrate your Slack instance

A user with the Integration Administrator or Super Administrator role in ConductorOne and the Admin role in the Slack workspace must perform this task.

Step 1: Generate a Slack app-level token

1. Make sure you are signed into Slack, then navigate to api.slack.com/apps/.

2. Click Create an App and select the From scratch option.

3. Give your new Slack app a name, such as “ConductorOne integration”, and select the workspace you want to integrate with ConductorOne.

4. Click Create App.

5. Your new app opens. From the menu on the left, select OAuth & Permissions.

6. Scroll down to the Scopes section of the page. In the User Token Scopes area, add the following OAuth Scopes:

   • admin
   • admin.roles:read
   • channels:read
   • identify
   • team:read
   • usergroups:read
   • users:read
   • users:read.email

7. Scroll up to the top of the page. In the OAuth Tokens for Your Workspace area, click Install to Workspace.

8. When prompted, allow your new app to access the Slack workspace.

9. Your user OAuth token is created. Copy the token value. You’ll use it in Step 2.

Step 2: Add your Slack credentials to ConductorOne

1. In ConductorOne, open Admin and click Integrations > Slack.

2. In the list of connectors, locate and click on the name of the connector with the Not connected label.

3. Find the Settings area of the page and click Edit.

4. Paste the token you generated in Step 1 into the User token field.

5. Click Save.

6. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Slack instance is now integrated with ConductorOne.

Configure the Slack integration using Terraform

As an alternative to the integration process described above, you can use Terraform to configure the integration between Slack and ConductorOne.

See the ConductorOne Slack integration resource page in the ConductorOne Terraform registry for example usage and the full list of required and optional parameters.