Yes, there are TWO kinds of Slack integration! The instructions below integrate a Slack Enterprise Grid account with ConductorOne so that you can view, review, and grant user access to Slack. (We also have an integration for Slack Pro and Business+ accounts.) This integration is shown in the Application integrations section of the Integrations page in ConductorOne.

If you want to set up the ConductorOne Slack app for your organization so that you and your colleagues can request access and get notifications about new ConductorOne tasks in your Slack workspaces, click Slack in the Collaboration integrations section of the Integrations page in ConductorOne.

Availability

✅ General availability. The Slack Enterprise Grid integration is available to all ConductorOne users.

Capabilities

• Sync user identities from Slack Enterprise Grid to ConductorOne

• Resources supported:

  • Workspaces
  • User groups
  • Workspace roles
  • Enterprise roles

Set up the Slack Enterprise Grid integration

This task requires either the Integration Administrator or Super Administrator role in ConductorOne.

1. In ConductorOne, open Admin and click Integrations.

2. In the Application integrations section of the page, click Slack Enterprise Grid.

3. If this is your first Slack Enterprise Grid integration, the integration form opens automatically. Otherwise, click Add connector.

4. Choose whether to add the new Slack Enterprise Grid connector as a data source to an existing application (and select the app of your choice) or to create a new application.

   Do you SSO into Slack Enterprise Grid using your identity provider (IdP)? If so, make sure to add the connector to the Slack Enterprise Grid app that was created automatically when you integrated your IdP with ConductorOne, rather than creating a new app.

1. Set the integration owner for this connector. You can manage the integration yourself, or choose someone else from the list of ConductorOne users. Setting multiple integration owners is allowed.

   A Slack Enterprise Grid integration owner must have the following permissions:

   • Integration Administrator or Super Administrator role in ConductorOne
   • Org owner role in Slack Enterprise Grid

1. Click Create and add details.

Next steps

• If you are the integration owner, proceed to Integrate your Slack Enterprise Grid instance for instructions on integrating Slack Enterprise Grid with ConductorOne.

• If someone else is the integration owner, ConductorOne will notify them by email that their help is needed to complete the integration.

Integrate your Slack Enterprise Grid instance

A user with the Integration Administrator or Super Administrator role in ConductorOne and the Org owner role in Slack Enterprise Grid must perform this task.

Step 1: Create a ConductorOne app in Slack Enterprise Grid

1. Make sure you are signed into your Slack Enterprise Grid account, then navigate to api.slack.com/apps/.

2. Click Create an App and select the From scratch option.

3. Give your new app a name, such as “ConductorOne integration”, and select a workspace you want to integrate with ConductorOne (we’ll install the app org-wide in Step 2).

4. Click Create App.

5. Your new app opens. From the menu on the left, select OAuth & Permissions.

6. Scroll down to the Scopes section of the page. In the Bot Token Scopes area, add the following OAuth Scopes:

   • channels:join
   • channels:read
   • groups:read
   • team:read
   • usergroups:read
   • users.profile:read
   • users:read
   • users:read.email

7. In the User Token Scopes area, add the following OAuth Scopes:

   • admin
   • admin.roles:read
   • admin.teams:read
   • admin.usergroups:read
   • admin.users:read

8. Scroll up to the top of the page. In the OAuth Tokens for Your Workspace area, click Install to Workspace.

9. When prompted, allow your new app to access the Slack workspace.

Step 2: Install the ConductorOne app org-wide

You must now install the new app org-wide so that ConductorOne can sync data from all of your organization’s workspaces.

1. In the app config sidebar, select Org Level Apps and click Opt-in.

2. In the Redirect URLs section of the page, add https://conductorone.com as a new redirect URL.

3. Finally, select Basic Information in the sidebar and click Reinstall to Organization. Once installed, you’ll be able to see new org tokens.

4. Carefully copy and save the token values. You’ll use them in Step 4.

Step 3: Add the ConductorOne app to all workspaces

1. in the Integrations section of the admin dashboard, click Installed Apps.

2. Locate the app you created. Click the … icon and select Add to more workspaces.

3. Check the box next to each workspaces you’d like to add the app to. To automatically add the app to new workspaces when they are created, check Default for future workspaces.

4. Click Next.

5. Check I’m ready to add this app.

6. Click Add App.

Step 4: Add your Slack Enterprise Grid credentials to ConductorOne

1. In ConductorOne, open Admin and click Integrations > Slack Enterprise Grid.

2. In the list of connectors, locate and click on the name of the connector with the Not connected label.

3. Find the Settings area of the page and click Edit.

4. Paste the user token you generated in Step 2 into the User token field.

5. Paste the bot token you generated in Step 2 into the Bot token field.

6. Click Save.

7. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Slack Enterprise Grid instance is now integrated with ConductorOne.