ConductorOne Docs

New Relic integration

ConductorOne provides identity governance and just-in-time provisioning for New Relic. Integrate your New Relic instance with ConductorOne to run user access reviews (UARs) and enable just-in-time access requests.

Overview

New Relic delivers the only unified data platform that empowers engineers to get all telemetry—-metrics, events, logs, and traces—-paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions.

Availability

General availability. The New Relic integration is available to all ConductorOne users.

Capabilities

  • Sync user identities from New Relic to ConductorOne

  • Resources supported:

    • Organizations
    • Groups
    • Roles
  • Provisioning supported:

    • Add users to groups
    • Add roles to groups

Set up the New Relic integration

A user with the Super Administrator role in ConductorOne must perform this task.

  1. In ConductorOne, open Admin and click Integrations > New Relic.

  2. If this is your first New Relic integration, the integration form opens automatically. Otherwise, click Add connector.

  3. Choose whether to add the new New Relic connector to an existing application (and select the app of your choice) or to create a new application.

    Do you SSO into New Relic using your identity provider (IdP)? If so, make sure to add the connector to the New Relic app that was created automatically when you integrated your IdP with ConductorOne, rather than creating a new app.

  1. Set the integration owner for this connector. You can manage the integration yourself, or choose someone else from the list of ConductorOne users. Setting multiple integration owners is allowed.

    An New Relic integration owner must have the following permissions:

    • Integration Administrator or Super Administrator role in ConductorOne
    • A full platform user in New Relic
  1. Click Create and add details.

Next steps

  • If you are the integration owner, proceed to Integrate your New Relic instance for instructions on integrating New Relic with ConductorOne.

  • If someone else is the integration owner, ConductorOne will notify them by email that their help is needed to complete the integration.

Integrate your New Relic instance

A user with the Integration Administrator or Super Administrator role in ConductorOne who is a full platform user in New Relic must perform this task.

Step 1: Create a user API key

  1. Log into New Relic as a full platform user.

  2. At the bottom of the left navigation bar, click your username and select API Keys.

  3. Click Create a key. The Create an API key drawer opens.

  4. Select User as the Key type.

  5. Enter a name for the new API key, such as “ConductorOne”, and add any notes you or your colleagues might need about this key.

  6. Click Create a key.

  7. The new key is generated and added to the list of API keys.

  8. Click the menu and select Copy key. Carefully save the API key, we’ll use it in Step 2.

Step 2: Add your New Relic credentials to ConductorOne

  1. In ConductorOne, open Admin and click Integrations > New Relic.

  2. In the list of connectors, locate and click on the name of the connector with the Not connected label.

  3. Find the Settings area of the page and click Edit.

  4. Paste the user API key you generated in Step 1 into the API key field.

  5. Click Save.

  6. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your New Relic instance is now integrated with ConductorOne.

Configure the New Relic integration using Terraform

As an alternative to the integration process described above, you can use Terraform to configure the integration between New Relic and ConductorOne.

See the ConductorOne New Relic integration resource page in the ConductorOne Terraform registry for example usage and the full list of required and optional parameters.