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ConductorOne Docs

Jira Cloud connector

Integrations with the applications from which ConductorOne pulls identity data are called connectors.


Jira Cloud is a hosted software offering enabling members of your team to plan, track, and release software. ConductorOne integrates with your Jira Cloud account to provide visibility and permission management on critical roles and data access.


General availability. The Jira Cloud integration is available to all ConductorOne users.


  • Sync identities from Jira Cloud to ConductorOne
  • Entitlements Supported:
    • Jira Projects
    • Jira Groups

Known Limitations

  • User Email is not currently synchronized
  • Will only list the first 1,000 users of a project


Connecting to your Jira Cloud environment, you will need:

  • Super Administrator role in ConductorOne
  • ADMINISTRATOR access in Jira Cloud

Integrate your Jira Cloud instance

Step 1: Locate the domain for your account

  • The domain will be in the format: https://<your account>

Step 2: Create an API Token for use with ConductorOne

  • Click Create API Token
  • Add a Label: “ConductorOne” and click Create
  • Copy the Token for Step 2

Step 3: Integrate ConductorOne to your Jira Cloud instance

  • Navigate to the Integrations section of ConductorOne » click the Jira Cloud tile
  • Input the following values:
    • Domain as noted and copied from Step 1
    • Username for your account (typically the email address used to log in)
    • API Token from Step 2
  • Click Next