ConductorOne Docs

Box integration

ConductorOne provides identity governance for Box. Integrate your Box instance with ConductorOne to run user access reviews (UARs) and enable just-in-time access requests.


Box is a modern content management platform that solves simple and complex challenges, from sharing and accessing files on mobile devices to sophisticated business processes like data governance and retention.


βœ… General availability. The Box integration is available to all ConductorOne users.


  • Sync user identities from Box to ConductorOne
  • Supported resources:
    • Groups
    • Enterprises

Set up the Box integration

A user with the Super Administrator role in ConductorOne must perform this task.

  1. In ConductorOne, open Administer and click Integrations > Box.

  2. If this is your first Box integration, the integration form opens automatically. Otherwise, click Add connector.

  3. Choose whether to add the new Box connector to an existing application (and select the app of your choice) or to create a new application.

    Do you SSO into Box using your identity provider (IdP)? If so, make sure to add the connector to the Box app that was created automatically when you integrated your IdP with ConductorOne, rather than creating a new app.

  1. Set the integration owner for this connector. You can manage the integration yourself, or choose someone else from the list of ConductorOne users. Setting multiple integration owners is allowed.

    A Box integration owner must have the following permissions:

    • Integration Administrator or Super Administrator role in ConductorOne
    • Ability to access the Box Developer Console
  1. Click Create and add details.

Next steps

  • If you are the integration owner, proceed to Integrate your Box instance for instructions on integrating Box with ConductorOne.

  • If someone else is the integration owner, ConductorOne will notify them by email that their help is needed to complete the integration.

Integrate your Box instance

A user with the Integration Administrator or Super Administrator role in ConductorOne and the ability to access the Box Developer Console must perform this task.

Step 1: Create a new Box custom app

  1. Log into the Box Developer Console.

  2. Click Create New App and select Custom App.

  3. Enter a name for your new app, such as “ConductorOne integration”, and choose how to categorize the new app.

  4. When prompted to choose an authentication method for your new app, select User Authentication (OAuth 2.0).

  5. Click Create App.

Step 2: Configure your Box app and gain approval

  1. Navigate to your new app’s Configuration tab.

  2. In the Application Scopes area, select the following scopes:

    • Manage users
    • Manage groups
    • Manage enterprise properties
    • Grant read resource
  3. In the Application Access area, select App + Enterprise Access.

  4. Save your changes.

  5. Submit your new custom app for approval by a Box Admin. Learn more about this process in the Box developer documentation.

Step 3: Gather Box credentials

  1. Navigate to your new app’s Configuration tab and scroll down to the OAuth 2.0 Credentials section of the page.

  2. Copy and carefully save the Client ID and Client Secret. We’ll use these in Step 4.

  3. Navigate to the app’s General Settings page.

  4. Copy and carefully save the Enterprise ID. We’ll use this in Step 4 as well.

Step 4: Add your Box credentials to ConductorOne

  1. In ConductorOne, open Administer and click Integrations > Box.

  2. In the list of connectors, locate and click on the name of the connector with the Not connected label.

  3. Find the Settings area of the page and click Edit.

  4. Enter the client ID and client secret you looked up in Step 3 into the CClient ID and Client Secret fields.

  5. Enter the enterprise ID you looked up in Step 3 into the Enterprise ID field.

  6. Click Save.

  7. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Box instance is now integrated with ConductorOne.

Configure the Box integration using Terraform

As an alternative to the integration process described above, you can use Terraform to configure the integration between Box and ConductorOne.

See the ConductorOne Box integration resource page in the ConductorOne Terraform registry for example usage and the full list of required and optional parameters.