In part two of our blog series on using automations to simplify identity security, we’re focusing on a key area for IT teams: operational efficiency.
IT teams play a central role in managing access across an organization. But as organizations grow, manually handling provisioning, license cleanup, and access requests just doesn’t scale. These tasks become time-consuming, error-prone, and increasingly expensive.
That’s why we built ConductorOne Automations: to take the manual steps out of identity-related IT workflows. Using simple if/then logic, IT teams can build custom workflows that reduce overhead, cut costs, and keep permissions in check.
Why identity automation matters for IT
From user deactivation to SaaS license management, IT teams are responsible for enforcing consistent access policies across a dynamic, multi-app environment. But without centralized visibility or automation, two problems emerge:
- License waste: Dormant accounts stay active, silently racking up cost and risk.
- Process gaps: Manual handoffs break down, especially during offboarding or internal changes.
ConductorOne automations help IT teams eliminate these gaps. With just a few clicks, you can define policies that trigger access changes automatically based on inactivity, status changes, or any other signal from your environment.
Automations: A workflow builder for IT
ConductorOne’s Automations lets you create identity workflows using conditional if/then logic:
- If a user has not logged into a tool for 30 days,
- Then send them a notification, downgrade their license, or fully revoke access.
These can be as simple or complex as your environment demands. You can tailor them by application, role, department, or any user attribute. And because ConductorOne connects directly with your identity provider, HR system, and all of your apps, every action is informed by real-time data.
Use cases for IT teams
Here are three ways IT teams can implement automations to instantly streamline operations:
Usage-based license revocation
One of the most powerful ways to use ConductorOne Automations is to identify and clean up dormant accounts across your SaaS stack.
You can configure automations to:
- Flag accounts that haven’t been used in a set time period (for example, 30 or 60 days)
- Send a notification to the user or manager
- Downgrade the user’s license
- Fully deprovision the account
Dormant accounts are expensive and risky. Without automation, IT has to manually track usage, follow up with users, and deprovision accounts, often across dozens of systems. ConductorOne puts the entire process on autopilot.
Using automations for usage-based license revocation results in stronger security posture, reduced license costs, and fewer manual tickets for IT to manage.
Reassign review tasks when a user is deactivated
When a user leaves the organization or changes roles, they may have access reviews in progress or tasks assigned in your governance tool. ConductorOne automations ensure nothing gets left hanging. You can:
- Detect when a user is deactivated
- Automatically reassign their outstanding tasks (for example, to their manager or team lead)
- Close the loop on open reviews or access requests
Unassigned tasks can stall reviews and impact compliance. Automating this handoff ensures continuity and removes the burden from IT to manually chase down owners.
Auto-provisioning and deprovisioning for lifecycle events
While we covered lifecycle management in part one of this series, it’s worth reiterating how critical automation is for IT in this area. You can set up workflows to:
- Provision access when a user joins the company
- Update access when they move roles or departments
- Revoke access completely when they leave
These workflows integrate with your HR system and identity provider to ensure every user has the right access at the right time.
Designed to fit your tech stack
Every company has a different environment. That’s why ConductorOne automations are:
- App-level configurable: Set policies per tool, team, or user type
- Extensible: Use our open API and webhook support to integrate with any system
- Flexible: Combine actions, notifications, delays, and conditions to build what you need
Whether you’re cleaning up licenses, handling offboarding, or managing access workflows at scale, ConductorOne gives your IT team the tools to do it all without the manual work.
Leave repetitive IT tasks behind
Manual access management is slow, expensive, and prone to errors. Automations help IT teams stay ahead of SaaS sprawl, enforce consistent policies, and reduce overhead.
What this means for your team:
- Lower license costs: No more paying for unused accounts
- Tighter compliance: Tasks get routed and completed, even when people leave
- More focus time: IT can spend less time chasing tickets and more time on strategic work
Stay tuned for the next installment, where we’ll explore the use cases for how ConductorOne Automations can improve security across your organization. In the meantime, book a demo to see automations in action.
